Hannah O’neal

The Salvation Army is one of the few organisations in Summit County that people can name without looking it up, which is why it’s often the first call when a household runs short. What it actually provides locally is narrower and more specific than the reputation suggests, and knowing the difference saves a wasted…

If rent is late and a notice is on the door, two things decide how this goes: how early you ask, and whether your paperwork is ready when someone finally picks up the phone. Most assistance in Summit County is paid directly to the landlord rather than to you, and nearly all of it…